Change New feature

Ensuring Your SMS Messages Get Delivered

There are a some big changes coming for businesses – including churches – that use mass text messaging (A2P 10DLC). Beginning August 31, mass text messages from unregistered SMS numbers will be blocked. The mobile carriers initiated this change in response to the wave of SMS spam leading up to the US elections in 2020. After several false starts and delays, they are moving ahead with a tight deadline – in preparation for the 2024 elections.

Registering your church’s “Brand” and “Campaign” for SMS

Each business (e.g. church, conference) will need to register its “Brand” and “Campaign” with The Campaign Registry. Our team will help each church register the SMS numbers they use in eAdventist and cover the costs ($19 one-time and $1.50-$2/month).

Option 1 – “Low-volume Starter Brand”

The best registration option will be the “Low-volume Starter Brand”. It will provide you with the best Message Throughput (messages per day) and Trust Score. The information we will need includes:

  • Your church’s US tax number (EIN) or Canada tax number
  • Your church’s name, as it appears on your tax number registration
  • Your church’s street/physical address
  • Your church’s web site
  • The name, email, mobile phone and title of at least one contact person – who can verify the information

Option 2 – “Sole Proprietor”

If your church does not have it’s own tax number, we can use the “Sole Proprietor” registration option. It provides a slightly lower Message Throughput and Trust Score. The information we will need is the same as for “Low-Volume Starter Brand”, except for your church’s Tax Number and Legal Name.

Watch for updates

We are currently registering a handful of churches manually to vet the registration process and will automate it for everybody else. However, you can expedite the process by gathering the necessary information now.

Follow eAdventist News to ensure you don’t miss updates.

eAdventist team

7 comments on “Ensuring Your SMS Messages Get Delivered

  1. Sandra T. Bardouille

    Hello, I am Sandy Bardouille, the Church Clerk at Shiloh SDA Church in Petersburg, VA. I am interested in the text/call to reach our members. Please assist me with that.

  2. yvonne-lolita pierce-hartgrove

    please send this message to the new church clerk for Bethel SDA Conway. Her name is Deborah Salim

  3. Jo-Ann Turner, Newburgh Tabernacle SDA

    Thank you, Br. Brian for this newsworthy update. Will we be impacted by changes imposed via AI ? I have experienced personally, questionable impaired function features from my mobile device. Thinking ahead, and knowing how technology shapes communication, has anyone ever thought to would it be possible to create a central conference number to serve as our domain with extension numbers used for the churches? This may possibly save on cost and enhance privacy features supporting our religious freedom for the future. Just a idea, can’t hurt to ask. Blessings.

    • Good questions, Jo-Ann. eAdventist doesn’t currently use AI in any features. If we add any AI in the future, it will be in a way that helps you – and isn’t “imposed” on you.

      eAdventist uses email and text messaging, so we haven’t spent much time on “voice” lines. You can check with your conference to see if they’ve considered your idea.

  4. Thank you for your help Brian with registering our Church.

  5. I have entered all of our information but for the past week we are only having success in having about 78% of our text messages being delivered. What more do I need to do for improvement?

  6. Priscilla Moretz

    I am already being affected. I had 57 texts that weren’t delivered on the information we sent out for our prayer meeting reminder. It’s getting worse by the day. I had 6 out of 28 people on our board that didn’t get their notification for an item that came up and needed to be voted on. I entered our information. How do we send the payment or do you invoice us? What more do I need to do to get our church registered?

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